Enjoyed the gorgeous mountain views and delicious food. However, check-in took far too long, which was frustrating.

The food was amazing, but we faced a slow check-in process.

Is it really that good? my take

The pool area with 3 jacuzzies and beautiful views makes for a perfect relaxation spot. The staff were exceptionally friendly, ensuring all our needs were met exquisitely.

Dinner service took a bit longer than expected, and the cleanliness of the washroom could use some attention.

The pool area was a fantastic spot to unwind, especially with three jacuzzis available and stunning views of the surrounding landscape.

We encountered a frustratingly slow check-in process that lasted around 90 minutes, which set a negative tone for our arrival.

During our four-night family stay, we were impressed by the breathtaking views from our room, which made every morning a delight. The kids loved the pool area, especially with the three jacuzzis, adding fun to our relaxation time. The dining options were varied and delicious, with highlights from the sushi bar. Overall, it was a wonderful vacation that exceeded our expectations, and we left with many great memories.

Family-Friendly Gem with Exceptional Service!

We had a wonderful time during our four-night stay, amazed by the stunning views and the delicious food. The variety offered at all four restaurants was perfect for our young child. Jonathan, the concierge, made our experience even better with his fantastic recommendations. Don’t miss the fruit sodas!

Spacious, immaculate rooms with delightful food options that cater to every taste. The staff went out of their way to assist us, making our stay feel special.

The restaurant service could use a bit of improvement, as we experienced delays with our food orders on a few occasions.

Our stay was relaxing in Colombia's music capital, enjoying the stunning views and amazing food. The staff was incredibly friendly, and our personal highlight was Jonathan, the concierge, who made our trip even better with great recommendations. We loved every bit of it!

In my wife’s opinion, a later breakfast option would be great for families.

Couple's perfect getaway

The staff was super friendly and the room had a great view, made us feel at home. Plus, the food was really good, gave us quite a selection to choose from, which made dining a pleasure.

It was pricey but for the most part acceptable.

The stay offered stunning views and spacious rooms. The food, particularly the Italian dishes, was exceptional with numerous options to savor. However, check-in took longer than expected, and the washroom could have been cleaner. Additionally, some poolside service was slower than desired, which detracted from the overall relaxation experience.

enjoy incredible breakfasts while relaxing at the spa lounge during your stay

Wonderful staff, clean rooms, spectacular views, relaxing atmosphere.

The view from the room was absolutely breathtaking, and the staff went above and beyond to provide exceptional service. Special shoutout to Sebastian and Jean Carlos for their amazing assistance, especially as English-speaking travelers. The pool area was well-maintained, and the dining options were diverse and delicious.

Slow check-in process.